Privacy Policy

Welcome to Candle Song. Your privacy is paramount to us. This Privacy Policy outlines how we collect, use, protect, and share information gathered from our customers through our website and related services.

Registration Information

When you create an account with us, we collect the following personal information:

• • Name

• • Email address

• • Phone number (optional)
    This information helps us create a personalized experience for you on our platform.

Checkout Information

During the checkout process, we collect:

• • Shipping and billing address

• • Payment details (we do not store credit card information, it is processed by our secure payment processor)

• • Purchase history
    This information is necessary to fulfill your order and provide customer support.

Use of Your Information

We use the information collected to:

• • Facilitate account creation and login process.

• • Process and fulfill orders.

• • Communicate with you about your account or transactions.

• • Send you promotional messages and information about new products (if you opt-in).

• • Improve our services and customer support.

Sharing Your Information

We do not sell your personal information. We share your information only with third-party service providers for:

• • Payment processing

• • Shipping and logistics

• • Customer service operations

• • Legal compliance

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Data Security

We implement security measures to protect your personal information. However, no Internet transmission is entirely secure, and we cannot guarantee the absolute security of your information transmitted through our Services.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.

Changes to This Privacy Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or through a notice on this website prior to the change becoming effective.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Candle Song
info@candlesong.com