We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your information when you use our website and services for buying the best scented candles, soy wax candles, and other luxury candles.
Information We Collect
- Personal Information: Name, email, address, phone number, payment information, especially when purchasing our handmade candles, organic candles, and natural candles.
- Non-Personal Information: Browser type, IP address, operating system, website usage data to enhance your experience with our aromatherapy candles, eco-friendly candles, and vegan candles.
How We Use Your Information
- Process and fulfill orders for custom candles, candle gifts, and seasonal candles
- Improve products and services, including our scented candle gifts and premium candles
- Communicate about orders, promotions, updates on candle sales, and new arrivals in our candle store online
- Personalize your shopping experience for unique candles, high-quality candles, and fragrance candles
- Analyze website usage to enhance our range of personalized candles and candles for home
Protection Measures
- Regular security audits
- Restricted access to personal information
Sharing Information
We do not sell or trade your personal information. We may share it with trusted third parties to help operate our website and services, provided they keep it confidential, or to comply with legal requirements, ensuring your privacy when purchasing candles for meditation, artisan candles, and designer candles.
Third-Party Links
Our site may include links to third-party products or services, which have separate privacy policies. We are not responsible for their content or activities.
Your Consent
By using our site, you consent to our Privacy Policy and our commitment to providing the best experience with our wide range of candles.
Promotional Communication: Provide a clear option for users to opt-out of receiving marketing communications while ensuring order-related updates are not affected.
Cookies and Tracking Technologies
Candle Song uses cookies to enhance your experience by tracking visitor behavior, improving website functionality, and personalizing content. These cookies collect data for analytics, marketing, and personalization, ensuring a seamless shopping experience for our candles.
You can manage or disable cookies through your browser settings, though this may impact certain features like personalized recommendations. For more information, refer to your browser’s help section.
We are committed to transparency and ensuring your privacy while delivering the best possible experience on our website.
Child Protection
At Candle Song, we prioritize the safety and privacy of children. Our website is designed for a general audience, and purchases can only be made by individuals aged 18 or older with a valid payment method. We do not knowingly collect personal information from anyone under the age of 18.
We kindly request that individuals under 18 refrain from submitting personal information on our site. Additionally, our features, such as reminders and greeting services, are designed to avoid collecting birth dates (with years) or other personal details from children under 13. Your trust and privacy are our top priorities.
Contact Us
If you have questions, please contact us at info.candlesong@gmail.com